Exigent Circumstances Procedures & Forms
Click to download forms below
Wireless 911 Help Desk
Please make INdigital Telecom your first contact for all wireless 911 issues:
(i.e., suicide threats, hostage calls) click Exigent Circumstances Procedures & Forms tab on left.
INdigital technicians can offer assistance identifying the wireless carrier for a call, but only the wireless carrier can perform a call trace or give you the subscriber's address information.
When calling trouble in or submitting a ticket online, please have as much information as possible for issues related to a specific 9-1-1 call:
INdigital telecom has been alerted by wireline 911 providers that if you report wireless trouble calls to your wireline 911 provider, you may be charged for their response.
Call INdigital for wireless trouble reports, which is provided to you at NO CHARGE
You should continue to use your existing procedures for rerouting wireline 911 calls with your 911 service provider.
911 Transfer to Language Line